About us

A repair bench you can mail to

Vacuum.Repair is a Los Angeles workshop for premium vacuums — Kirby, Rainbow, Dyson, Miele and flagship robots. Customers in any of the 48 contiguous states ship their machine to our bench, and we send it back repaired.

Phone on a tripod filming a Rainbow vacuum during its run test after repair

One bench in Los Angeles

Every machine is opened, repaired and tested in our own workshop in Los Angeles — not passed on to a third party. The street address goes on your prepaid label; we take no walk-ins.

By mail, from 48 states

You do not drive anywhere. We text you a prepaid UPS label, you drop the box off, and it comes back the same way — 7–12 days door to door. Shipping both ways is in the price.

We repair, not just replace

A Rainbow E2 control board is fixed at component level for $299 instead of a new $339–490 board. A Kirby gets a full teardown and rebuild. A robot gets the one module that failed.

A price before any work

You get the quote by text after we open the machine, and nothing is repaired until you approve it. 90-day warranty on the repair, on the parts we replaced and the work we did.

You see it working

Before it ships back, every machine gets a run test on our floor, and you get a short video of it working.

Honest about what is not worth it

If a repair would cost more than the machine is worth, we say so. If you decline the quote, the $69 deposit covers return shipping and that is all you pay.

Sister services

Same workshop, same approach: SoCal Coffee Repair for espresso machines, and Scooter.Repair for premium electric scooters, both with pickup across Southern California.

How mail-in works · Prices and warranty · Repair guides

Free, no obligation

Get a free estimate

Tell us the model and what it does. A technician reads it and texts you back with a price range and a prepaid shipping label.

  • Prepaid shipping both ways is in the price
  • We quote before any work starts
  • Turnaround: 7–12 days door to door

Rather talk? Call or text (323) 455-2880.