Mail-in repair · all 48 contiguous states

Premium vacuum repair by mail, from anywhere in the US

Kirby, Rainbow, Dyson, Miele and flagship robots. You ship it to our bench, we open it, quote it, fix it, test it on video and ship it back. Shipping both ways is in the price.

Repair bench with a Kirby upright, a Rainbow canister, a Dyson stick vacuum and a robot vacuum, next to a stack of shipping boxes
PREPAID · BOTH WAYSGROUND
FROMANY OF 48 STATES
TOTHE BENCH · LOS ANGELES, CA
KIRBY REBUILD $449RAINBOW BOARD $299
Prepaid label both ways Quote before any work Video test before it ships 7–12 days door to door
Coast to coast

From any of the 48 states to one bench

You do not need a repair shop near you — most towns no longer have one that opens a Kirby or a Rainbow. Print the label we text you, drop the box at any UPS point, and track it to our bench in Los Angeles.

  • 2–4 days by ground, each way
  • Free shipping both ways — it is in the repair price
  • 48 contiguous states. Alaska and Hawaii: ask us for a quote
Map of the 48 contiguous states with parcels from cities across the country traveling to our repair bench in Los Angeles
Prepaid label from any of the 48 contiguous states → one bench in Los Angeles
How it works

Four steps, about a week and a half

  1. Tell us what it does

    Send the form or text us. A technician replies with a price range.

  2. Ship it free

    We text you a prepaid label and packing notes, with a $69 deposit credited toward the repair. Drop the box at any UPS point.

  3. Bench and quote

    We open it, find the fault and send the final price. Nothing is fixed until you approve.

  4. Back to you

    Repaired, run-tested on video and shipped back, with a 90-day warranty on the repair.

Technician packing a Kirby vacuum wrapped in plastic into a padded shipping box Shelf of shipping boxes with vacuums inside, packed in kraft paper Phone on a tripod filming a Rainbow vacuum during its run test after repair

Packing, insurance and what happens if it can't be fixed →

Why mail it to us

We repair the part that failed

Technician soldering a component on a red Rainbow vacuum control board held in a PCB vise

Rainbow E2 boards. The usual fault is a cracked thermistor on the control board. A factory service center replaces the whole board — $339 with your old one traded in, $490 without. We replace the thermistor and check the rest of the board.

Kirby rebuilds without the paperwork. The factory rebuild program is for registered owners only, takes around seven weeks and you pay shipping both ways. We rebuild any Kirby, any owner, and the shipping is in our price.

If it isn't worth fixing, we say so. If you say no to the quote, the $69 deposit covers return shipping and that is all you pay.

Free, no obligation

Get a free estimate

Tell us the model and what it does. A technician reads it and texts you back with a price range and a prepaid shipping label.

  • Prepaid shipping both ways is in the price
  • We quote before any work starts
  • Turnaround: 7–12 days door to door

Rather talk? Call or text (323) 455-2880.