Premium vacuum repair by mail, from anywhere in the US
Kirby, Rainbow, Dyson, Miele and flagship robots. You ship it to our bench, we open it, quote it, fix it, test it on video and ship it back. Shipping both ways is in the price.
From any of the 48 states to one bench
You do not need a repair shop near you — most towns no longer have one that opens a Kirby or a Rainbow. Print the label we text you, drop the box at any UPS point, and track it to our bench in Los Angeles.
- 2–4 days by ground, each way
- Free shipping both ways — it is in the repair price
- 48 contiguous states. Alaska and Hawaii: ask us for a quote
Machines built to be repaired
These are the vacuums people keep for ten or twenty years. When one stops, the fix is usually a part and a few hours on a bench — not a new machine.
Kirby
Full rebuilds, drive (transmission), fan and motor brushes. Any model, no registered-owner rule.
from $199
Rainbow
E2 control boards repaired at component level — not swapped for a $339–490 new one.
from $169
Dyson
V11, V15, Gen5detect, 360 Vis Nav — plus Airwrap and Supersonic.
free estimate
Miele
Complete C3 canisters, Electro+ power brushes, Triflex.
free estimate
Premium robots
Roborock, Dreame, Ecovacs flagships: LiDAR, wheel and brush motors, charging faults.
from $249
Other premium brands
Electrolux / Aerus, Oreck, Sebo, Riccar, Simplicity, Filter Queen, TriStar, Hyla.
free estimate
Four steps, about a week and a half
Tell us what it does
Send the form or text us. A technician replies with a price range.
Ship it free
We text you a prepaid label and packing notes, with a $69 deposit credited toward the repair. Drop the box at any UPS point.
Bench and quote
We open it, find the fault and send the final price. Nothing is fixed until you approve.
Back to you
Repaired, run-tested on video and shipped back, with a 90-day warranty on the repair.
Try these before you ship it
Rainbow E2 runs only on low speed, or won’t start
The basin switch, the cord, and the thermistor on the control board.
Kirby not self-propelling
Drive control, brush roll, and the sounds that mean transmission wear.
Roborock LiDAR error and Error 1
Watch the turret, clear the cover, and when it is the LDS motor.
We repair the part that failed
Rainbow E2 boards. The usual fault is a cracked thermistor on the control board. A factory service center replaces the whole board — $339 with your old one traded in, $490 without. We replace the thermistor and check the rest of the board.
Kirby rebuilds without the paperwork. The factory rebuild program is for registered owners only, takes around seven weeks and you pay shipping both ways. We rebuild any Kirby, any owner, and the shipping is in our price.
If it isn't worth fixing, we say so. If you say no to the quote, the $69 deposit covers return shipping and that is all you pay.
Get a free estimate
Tell us the model and what it does. A technician reads it and texts you back with a price range and a prepaid shipping label.
- Prepaid shipping both ways is in the price
- We quote before any work starts
- Turnaround: 7–12 days door to door
Rather talk? Call or text (323) 455-2880.